Crossfire^™

Credit Balance Resolution for Healthcare Providers

The only provider-aligned credit balance resolution service, powered by Crossroads Health

Illustration of Crossroads Health analysts resolving credit balances

Illustration of Crossroads Health analyst sorting through credit balance accounts

Credit Balances Solved

When overlooked, credit balances quickly get out of control. Most providers simply don’t have the resources to resolve all credits, and “free" services are incentivized to perpetuate the problem. Crossfire^™ is the first solution that attacks credits head on.

Schedule Demo



Prioritize

Identify whether or not accounts are true overpayments in order to reduce cost and improve compliance.

Resolve

Resolve ALL credits, regardless of source or dollar amount. That means all patient, government and commercial credits – resolved.

Prevent

Prevent new credits from being created with detailed reporting, root-cause analysis and corrective action planning.

Stop Over-Refunding

A substantial volume of your credits are not true overpayments and do not warrant a refund. We find the average health system over-refunds millions of dollars each year - costing them not only revenue, but considerable human resources.

Crossfire^™ prevents unnecessary refunds, helping you reduce cash reserves and realize more revenue.

Schedule Demo



10

+

Avg. Years of Experience

Crossroads Health employs knowledgable, highly experienced analysts - all in the USA.

16

%

Resolutions via Refund

We strive to avoid refunds whenever possible, other vendors refund nearly twice as often.

100

+

Daily Resolutions per Analyst

Proprietary software enables our analysts to resolve hundreds of credit balance accounts per day.

Reduce Risk

Improper payments carry with them complex regulation and the potential for severe penalties - including personal fines, organizational fines, and even jail time. Mitigate risk by solving credit balances for good.

Realize More Revenue

By resolving all accounts and preventing future credits, you can reduce reserves and increase cash on hand. Our clients often experience a financial lift in the first 180 days of using the Crossfire^™ service.

Expert Analysts,
Purpose-Built Technology

Crossfire^™ is not a bolt-on software, it’s a powerful service combining technology and expertise.

Crossroads Health’s core team is made up of credit balance experts with centuries of combined experience. The technology powering Crossfire^™ enables our analysts to work more efficiently and accurately than internal RCM staff, while providing deep insights via detailed reports.

We Work in Your EHR

Crossfire^™ analysts become an extension of your staff and work within your ecosystem, bringing with them years of prior experience in your EHR/EMR. Since we adapt to every major system, onboarding is a breeze.

Illustration of three people working together, Crossroads Health

Take The Next Step

Request a Crossfire^™ Demo

Learn more about our credit balance solution, schedule a demo using the calendar!

Crossroads Health Illustration of virtual meeting

Crossfire™