Right Refund™
Digital Patient Refunds for Healthcare Providers
The comprehensive digital refund solution for patient overpayments, powered by Crossroads Health
Refunds on Their Terms, Savings on Yours
Reduce Cost
Save up to 80% over the cost of cutting checks while giving your patients the flexibility to receive refunds right from their smartphone.
Refund Faster
Faster refunds mean happier patients. With Right Refund™ patients get their money in seconds, not days or weeks.
Stay Compliant
Unlike payment pushing software, Right Refund™ is an industry-exclusive service built with compliance as a top priority.
Cutting Checks is Expensive & Wasteful
Sending patient refund checks is an antiquated, risky, wasteful process that costs up to 10x more than digital payments. Between administrative expense, stop-payments, and more - the cost is astronomical. Not to mention the environmental impact.
We've seen the median cost of sending a refund check as high as $25 per check for hospitals & health systems.
Improve Patient Experience
With consumerism and the demand for transparency on the rise, now is a critical moment for healthcare providers. According to a 2019 Aite research study, patients want change:
55% of consumers said having a choice in the way they receive payment is extremely important.
74% of consumers said they would likely accept an instant payment if it was offered.
Improve Compliance
Right Refund™ is not a software that you hand off to your staff. It’s a refund service powered by Crossroads Health, the healthcare industry’s only complete credit balance solution.
When you use Right Refund™ you get a team of credit balance experts processing your refunds. We don’t just send refunds, we ensure compliance with relevant regulation, including unclaimed property and escheatment laws in your state.
Powerful Technology, Expert Management
Our core team is made up of healthcare finance professionals with centuries of combined experience, allowing you to refund more efficiently.
Request a
Right Refund™ Demo
Learn more about our digital patient refund solution, schedule a demo using the calendar!
