News & Press
Jul 10, 2023

Crossroads Health Launches “RightRefund.com” to Better Support Patients Receiving Digital Refunds

Crossroads Health announced today the launch of RightRefund.com.

Crossroads Health Launches “RightRefund.com” to Better Support Patients Receiving Digital Refunds

Crossroads Health announced today the launch of RightRefund.com, their new website designed to help patients better understand and accept digital medical refunds. This new website provides simple communication channels for support, answers to common questions, and custom pages for each healthcare provider using the Right Refund service from Crossroads Health.

“We found that patients receiving a Right Refund had often never received a medical refund digitally, so we decided to lay the groundwork for an enhanced patient support experience – further improving the acceptance rate of digital refunds and allowing providers to experience the full benefit of migrating away from paper refund checks.” - says Matt Leonhardt, Director of Marketing at Crossroads Health.

Visit the new Right Refund website at www.RightRefund.com

About Crossroads Health

Crossroads Health, a revenue cycle vendor based in Gardena, California, offers the most complete credit balance solution for healthcare providers. Crossroads Health is on mission to eliminate the billions of dollars in waste associated with revenue cycle management and offers two core services: Crossfire™ (the complete credit balance resolution service powered by expert analysts and proprietary technology) and Right Refund™ (a digital refund platform for patients). Unlike all other credit balance vendors Crossroads Health is not affiliated with any payer, meaning their incentives are aligned with the healthcare provider rather than the payer.

For more information, visit www.crossroadshealth.com.

Contacts

Right Refund Support: support@rightrefund.com

Crossroads Health Media & Marketing: marketing@crossroadshealth.com

Crossroads Heath Sales: sales@crossroadshealth.com

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